Yes! All 16 Handles locations offer local delivery. You can order delivery online or in the 16 Handles mobile app.

Order online or open the 16 Handles mobile app. Choose DELIVERY, and enter your intended delivery address. If we deliver to you, your nearest 16 Handles location will return in the search results, and you can select the store to begin building your dream dessert order!

We receive your order in the store, then swirl your requested flavors and blend any drinks. Our team then freezes your order in a special blast chiller that is designed to keep your soft serve frozen through the delivery process. Toppings are packed fresh in individual containers and kept on the side to maintain the best quality. After your order leaves our shop, the delivery or courier service gets it to you as quickly as possible. When you receive your order, you get to top your sundae however you choose, just like in our shops!

When we receive your order, we swirl your requested flavors, and then our team freezes your order in a special blast chiller that is designed to keep your soft serve frozen through the delivery process. Most delivery and courier services use special, insulated bags during transport. Don’t worry—we’ve got this!

There’s no sweeter surprise than 16 Handles! To send a local delivery order as a gift, simply enter your recipient’s address instead of your own after choosing DELIVERY online. If your intended recipient lives within one of our local delivery zones, their closest 16 Handles will return in the search results, and you can select the store and begin building your sweet gift. All order confirmations will be sent to the email address associated with your account, so no need to worry about spoiling the surprise. Just make sure they’re home to receive their gift—our packaging is not designed to keep your order frozen past the delivery time.

Yes, many of our locations are available via third-party apps. You can view delivery options by location by selecting your local shop here. While third-party delivery is available, we think ordering direct is best—you’ll skip those extra fees, earn loyalty points toward free 16 Handles, and support your local shop!

Yes! All of our shops offer in-store pickup and many offer Curbside Pickup. You can skip the line by ordering ahead! To place a pickup order, simply select your local 16 Handles from the PICKUP menu online or in the 16 Handles app. If your local shop offers Curbside Pickup, you can select this option before checkout. Curbside Pickup is only available at select stores when you order direct from 16 Handles.

You will automatically receive loyalty points when you place your order directly with 16 Handles either via the 16 Handles app or online via order.16handles.com. Neither points nor credits can be honored or added on any third-party services.

Unfortunately, gift cards are eligible for redemption in-store only, and not for delivery.